CAREERS

Key Responsibilities

• Drive sales performance to achieve targets and profitability goals
• Lead, coach, and motivate a team of Sales Specialists to deliver excellent customer service
• Oversee new car sales operations, including stock management, administration and logistics
• Promote NIO’s innovative technology and ownership experience to strengthen brand image and customer loyalty
• Ensure the showroom is presented to the highest standards
• Perform other tasks as assigned by your superior

Qualifications / Professional Certifications / Skills Required

• Degree with at least 3 years of sales and managerial experience, preferably in the automotive industry
• Proven leadership ability with strong customer service focus
• Excellent communication, negotiation and people management skills
• Highly motivated, results-driven and able to perform well in a fast-paced environment
• Passionate about innovation, technology and sustainable mobility
• Valid Class 3 driving licence

Key Responsibilities

• Achieve individual sales targets and contribute to overall team performance
• Source and engage external prospects through proactive outreach and networking
• Deliver a premium ownership experience by building strong, long-term client relationships
• Enhance customers knowledge on NIO’s innovative technology, ecosystem and sustainable solutions
• Represent NIO at events, test drives, and community activities to strengthen brand presence
• Perform other tasks as assigned by your superior 

Qualifications / Professional Certifications / Skills Required

• Proven sales experience
• Self-motivated with a strong desire to succeed
• Interested in innovation, new technology, and sustainable mobility
• Willing to keep learning and adapt in a fast-changing EV industry
• Good communication skills and a customer-first attitude
• Valid Class 3 driving licence

Responsibilities

• Achieve individual sales target
• Responsible for order collection, registration and delivery of bikes
• Maintain and build strong client relationships

Requirements

• Proven sales track record
• Highly motivated with strong drive to excel
• Possess a valid Class 2 motorbike licence

Responsibilities

• Achieve individual sales target
• Source for external prospects
• Maintain strong client relationships
• Perform other tasks as and when assigned by your supervisor

Requirements

• Proven sales track record
• Highly self-motivated with strong drive to excel
• Possess a valid Class 3 driving licence

Responsibilities

• Achieve individual and team sales target
•  Source for external prospects using own network and initiative
• Demonstrate a high level of understanding for Lotus Cars products and services. Excite, engage and educate prospects with the help of technology
• Be the relationship manager for all customer interactions throughout their purchase and ownership experience
• Manage the Lotus Showroom according to principal guidelines and corporate identity

Requirements

• Proven sales track record in automotive industry, with a minimum of 2 years of achieving targets
• Established network of high net-worth individuals, and comfortable in conversing/maintaining relationships
• Diploma in hospitality, design, business, or art preferred
• Fluency in mandarin (both written and spoken)
• Highly self-motivated, willing to work weekends
• Possess a valid Class 3 driving licence

Responsibilities

• Develop and service assigned client accounts, to ensure growth and profitability of the business portfolio 
• Provide quality customer service and establish a strong client profile 
• Assist in business initiative implementations
• Any other tasks assigned by your superior

Requirements

• Minimum GCE ‘O’ Level with corporate sales experience
• Self-motivated, resourceful and driven
• Possess a valid Class 3 driving licence

Responsibilities

• Attend to corporate guests, showroom and aftersales customers
• Generate reports and maintain prospect database
• Advise customers on the mobility options and assist with follow-up arrangement
• Attend to enquiries and provide assistance to customers
• Perform invoicing, payment collection and settlements
• Ensure service reminders are sent out to customers
• Assist with customer contacting for service actions, no-shows and other customer retention matters
• Ensure reception area is in presentable and hospitable condition
• Provide support to aftersales activities and events
• Any other tasks assigned by your superior

Requirements

• Minimum GCE ‘O’ Level with 2 years of relevant experience
• Exemplary customer service with a high degree of initiative
• Able to work alternate Saturdays

Responsibilities

• Process incoming and outgoing parts orders (internal and external).
• Maintain accurate inventory records .
• Order parts from approved suppliers and track deliveries.
• Manage parts returns, warranty claims, and credits with suppliers.
• Respond to inquiries from technicians, service staff, and customers.
• Prepare quotes and invoices for parts sales.
• Update and maintain the parts database and systems (e.g. DMS software).
• Support the Parts Manager in daily administrative tasks and reporting.
• Comply with company policies, safety standards, and procedures.

Requirements

• Minimum GCE 'O' Level with at least 2 years of relevant experience
• Good interpersonal and communication skills
• Attention to details with high level of accuracy
• Able to work both in a team setting and independently
• Proficient in MS Office

Responsibilities

• Attend to parts quotation enquiries, issuing of parts and provide support to service workshop
• Manage daily warehouse operations in the areas of receiving, binning, picking and packing
• Conduct stocktaking duties, checking of parts backorders and handle administrative work
• Any other tasks assigned by your superior

Requirements

• Minimum 2 years of warehousing experience
• Must be computer literate
• Ability to understand parts catalogue
• Able to operate forklift and warehouse equipment would be an advantage
• Able to work on alternate Saturdays

Responsibilities

• Assist customer to file accident report & advise on appropriate claim option available eg: TP or OD.
• Provide clear estimation for insurance claims.
• Follow up on claim authorisation standard.
• Liaise with insurance company for motor claims.
• Monitor job progress and update customers on repair status.
• Follow up with part executive on parts availability.
• Close and invoice job once repair is done.

Requirements

• Minimum NTC2 in MVM/Automotive Technology
• Good knowledge of car components, estimation system, Autoline.
• Knowledge in Motor Claim Framework.

Responsibilities

• Provide application development and administration of enterprise systems
• Handle user support calls, perform first and second level troubleshooting, diagnose application related issues and escalate to vendor for resolution
• Involve in testing of pre-release applications, related software and tools
• Participate in implementation projects and provide post-implementation support
• Plan and liaise with vendors in project implementation, application testing, support application patches and upgrades
• Any other tasks assigned by your superior

Requirements

• A recognise degree/diploma in IT
• Minimum 3 years of experience in application support and hands-on application implementation.
• Experience in deploying workflow and automation solutions
• Hand-on knowledge in Nintex K2, Microsoft Power Automate and SQL
• Self-motivated with excellent interpersonal and communication skills
• Good team player with ability to work with people from all levels

Responsibilities

• Provide endpoint management support including the deployment or configuration of workstations, mobile devices, printers and peripherals.
• Ensure the timely resolution of IT issues and service requests.
• Ensure all IT issues and support cases are tracked and documented.
• Conduct IT induction and awareness program.
• Support IT stock take exercise and IT inventory clean up.
• Coordinate with internal departments and external vendor to assist with daily BAU issues.
• Liaise with vendor to troubleshoot any endpoint related IT issues.
• Assist the manager in planning IT service delivery framework and constantly explore to improve the IT service standards.
• Any other tasks assigned by your superior

Requirements

• Minimum diploma in IT, or equivalent field with 3 years of relevant experience
• Proficient in Microsoft Office 365 and Sharepoint
• Experience in installing, maintaining and supporting in a remote environment
• Knowledge in IT service management and IT security
• Basic knowledge in ITIL, network infrastructure, structures cabling, circuits, network devices and unified communication
• Ability to work effectively as a team with minimum supervision
• Excellent interpersonal and communication skills