CAREERS

Responsibilities

• Ensuring the retailer is well presented
• Ensuring new car stock is well managed
• Setting sales & profitability targets for your team, driving them to achieve and exceed these targets
• Ensuring your sales team deliver and maintain the highest level of customer service and achieving top NPS scores
• Managing your sales team to ensure all aspects of their roles and compliance are being adhered to
• Responsible for the implementation of compliance with the manufacturer standards and obligations to the customer

Requirements

• Minimum degree qualifications preferred with proven sales track record in the automotive industry
• Lead and motivate a team to exceed targets and achieve the highest standards set out by the brand
• Strong passion to provide exceptional customer service level
• Strong communication, negotiation and influencing skills

Responsibilities

• Achieve individual sales target
• Responsible for order collection, registration and delivery of bikes
• Maintain and build strong client relationships

Requirement

• Minimum GCE 'O' Level with proven sales track record
• Highly motivated with strong drive to excel
• Possess a valid Class 2 riding licence

Responsibilities

• Develop and service assigned client accounts, to ensure growth and profitability of the business portfolio 
• Provide quality customer service and establish a strong client profile 
• Assist in business initiative implementations

Requirements

• Minimum GCE ‘O’ Level with corporate sales experience
• Self-motivated, resourceful and driven
• Possess a valid Class 3 driving licence

Responsibilities

• Accountable for entire marketing operations
• Develop and execute marketing strategies, new product launches, budget and drive prospecting activities for both new car and service operations
• Build brand awareness and desirability through key alliances, sponsorships and prospecting activities
• Drive CRM strategies to increase customer retention
• Drive conquest strategies to improve walk-ins, understand customer and prospect demographics
• Manage press relations and pitch stories to maximise media coverage
• Maintain showroom as per principal’s corporate identity guidelines

Requirements

• Minimum Degree qualifications with 3 years of marketing experience in a fast-paced retail environment
• Luxury product marketing experience will be an added advantage
• Knowledge of digital marketing with a passion for emerging technologies
• Excellent commercial orientation, analytical and communication skills
• Creative and innovative, with out-of-the-box approaches to marketing
• Possess a valid Class 3 driving licence

Responsibilities

• Oversee overall marketing strategies, product launches and budget management
• Develop and implement integrated marketing campaigns in collaboration with different stakeholders to meet business objectives
• Monitor weekly leads generation and drive showroom traffic and test rides
• Develop creative digital campaigns to reach out to prospective buyers
• Drive CRM strategies to develop Ducati community and increase customer retention
• Manage Aftersales marketing to improve service retention
• Handle sales and retail management of Ducati apparels
• PR and press relations management
• Maintain the retail environment according to the manufacturer’s CI and guidelines

Requirements

• Minimum Degree qualifications with 4-5 years of marketing experience in a fast-paced retail environment
• Proven track record of B2C marketing with successful development and execution of marketing campaigns
• Self-driven, highly motivated and results-oriented
• Excellent interpersonal and communication skills
• Knowledge of digital marketing with a passion for emerging technologies
• Possess a Class 2A/2B/2 riding license would be advantageous

Responsibilities

• Plan, propose and execute marketing activities, including online and off-line lead generation activities
• Assist in the day to day execution of the marketing activities include handling all ATL, BTL, PR, social media, events, partnerships and CRM initiatives
• Review marketing activities and prepare post campaign reports
• Organise CRM activities for owners and perks for owners to build loyalty
• Manage public relations with key media and journalists and coordinate media drives
• Manage and update content on website
• Manage overall content including generating local content, monitoring and responding to comments on social media channels
• Create eDM, SMS content and automated eDM journey include filtering and sending to the right recipients
• Track and monitor marketing budget
• Maintain showroom in optimal condition, ensure its smooth operations and continuously enhance on customer touch points

Requirements

• Minimum Degree in Business/Marketing with 2-3 years of marketing experience.
• Detail-oriented and independent, able to multitask and work within a fast-paced environment
• Experience in luxury brand or environment will be highly regarded
• Strong knowledge of social media (Facebook/Instagram/WeChat) and email marketing best practises
• Strong understanding of performance marketing funnel, A/B testing and direct-to-consumer acquisition
• Excellent verbal and written communication skills
• Proficient MS Office applications and Adobe Photoshop
• Experience with agency management
• Possess a valid Class 3 driving licence

Responsibilities

• Developing and managing tactical and branding campaigns to meet brand KPIs and increase showroom traffic.
• Planning and executing of PR initiatives and media test drives
• Managing of showroom to ensure an optimal retail environment and overall customer satisfaction
• Executing and evaluating of social media ads and campaigns to meet brand KPIs
• Planning and executing of roadshows and sales events
• Sourcing and planning of partnerships for branding and tactical initiatives
• Designing and producing collaterals for branding and tactical initiatives

Requirements

• Minimum Degree in Business/Marketing with 3 years of marketing experience.
• Detail-oriented, able to multitask and work within a fast-paced environment
• Excellent communication skills
• Proficient MS Office applications and Adobe Photoshop
• Possess a valid Class 3 driving licence

Responsibilities

• Oversee entire workshop operations and ensure smooth workflow
• Liaise with respective manufacturer to resolve vehicle issues as and where necessary
• Attend to technical issues raised by customers and ensure that the issues are promptly resolved
• Track productivity and efficiency ratio to be in line with department's targets
• Plan and organize workshop operations in accordance with manufacturer’s requirements
• Ensure workshop facilities are well maintained meeting WHS requirements
• Fully conversant with all manufacturer technical literature and be able to coach and develop training programs for staff

Requirements

• Minimum Diploma in Engineering with at least 5 years of working experience in a similar capacity
• Strong communicator with good problem solving and people management skills
• Possess a valid Class 3 driver’s licence

Responsibilities

• Advise appropriate service/repair requirements to meet customers’ needs
• Act as a key communication link between customers and workshop to assure responsiveness
• Monitor job progress and update customers on repair status

Requirements

• Minimum NTC2 in MVM/Automotive Technology
• Good knowledge of car components
• Good interpersonal skills and ability to build strong client relationships

Responsibilities

• Perform diagnostic repairs
• Provide guidance to technicians on proper techniques in car troubleshooting
• Review diagnostic test results

Requirements

• Minimum NTC 2/NITEC in MVM or equivalent with 2 years of relevant experience in car servicing
• Team player with high level of initiative and drive
• Possess a valid Class 3 driving licence

Responsibilities

• Perform diagnostic repairs
• Provide guidance to technicians on proper techniques in car troubleshooting
• Review diagnostic test results

Requirements

• Relevant technical qualifications with minimum 5 years of car repairing experience
• Team player with strong technical knowledge and diagnostic skills
• Possess a valid Class 3 driving licence

Responsibilities

• Carry out fault diagnosis, servicing and repair work to all types of motorcycles to ensure all serviced bikes are roadworthy according to manufacturer specifications
• Ensure all service jobs are performed to customer requirements and manufacturer’s standards
• Return warranty parts to the parts department ensuring that each returned part is referenced to the appropriate job card number
• Identify additional service work required and report to the service consultant

Requirements

• Minimum NITEC in Automotive or equivalent with 2 years of relevant experience in motorcycle servicing
• Team player with high level of initiative and drive
• Possess a valid Class 2A/2B/2 riding licence

Responsibilities

• Ensure all service jobs are performed to customer requirements
• Conduct a variety of standard tests and analytical procedures assigned to ensure all serviced vehicles are roadworthy according to manufacturer specifications

Requirements

• Minimum NTC 2/NITEC in Automotive Technology or equivalent with minimum 2 years of relevant experience in car servicing
• Team player with high level of initiative and drive
• Possess a valid Class 3 driving licence

Responsibilities

• Attend to customers for aftersales service booking and requests
• Manage phone enquiries
• Provide administrative support to the department including but not limited to report generation, invoicing, payment collection and settlements

Requirements

• Minimum GCE 'O' Level with 2 years of relevant experience
• Independent individual who is able to multi-task in a fast paced environment 
• Customer service-oriented with strong interpersonal and communication skills
• Willing to work on alternate Saturdays

Responsibilities

• Perform administrative duties from ordering to arrival, submission of reimbursement and issuing notification to owners
• Monitor outstanding orders, stock value, aging inventory and cost variance
• Support workshop in submitting technical report and parts and accessories ordering
• Obtain warranty prior approval and/or approval from principal and extended warranty partners
• Prepare and submit warranty and extended warranty claims

Requirements

• Minimum NTC 2/NITEC in Automotive or equivalent with minimum 2 years of relevant experience
• Proficient in MS office
• Team player with good interpersonal and communication skills
• Familiar with the accessories and parts of the respective brand will be an advantage

Responsibilities

• Manage movement of visiting customer cars in service centre
• Inspect cars prior to Pick-up or delivery
• Coordinate with the respective parties to ensure all vehicles are ready on time for delivery

Requirements

• Good knowledge of Singapore Roads and Singapore Traffic rules
• Independent and able to multitask
• Possess a valid Class 3 driving licence

Responsibilities

• Attend to parts quotation enquiries, issuing of parts and provide support to service workshop
• Manage daily warehouse operations in the areas of receiving, binning, picking and packing
• Conduct stocktaking duties, checking of parts backorders and handle administrative work

Requirements

• Minimum 2 years of warehousing experience
• Must be computer literate
• Ability to understand parts catalogue
• Able to operate forklift and warehouse equipment would be an advantage
• Able to work on alternate Saturdays

Responsibilities

• Participate in the testing of new Procurement to Pay (P2P) system applications and support the configured systems post go-live
• Ongoing configuration and integration support of the application with organization’s ERP, and support the relevant P2P system upgrades
• Maintain system data and access rights including, new & existing users, approvers, vendors
• Partner stakeholders/users in the development of ad-hoc reports or queries using various tools. This will require the ability to understand data structures and analyze data retrievals
• Serve as a P2P system expert user and conduct new/existing user training and maintaining procedural documentation based on organization’s business process
• Ensure compatibility, interoperability, and participate in efforts to integrate P2P system with other systems (e.g. ERP system)
• Maintain and adjust approval workflow configuration
• Handle user requests and manage such requests to ensure that it is aligned with the system structure, controls and company’s approval policy and processes
• Support Coupa users and troubleshoot/triage user issues
• Log service call and/or escalation with P2P service desk for issue resolution
• Oversee successful data integration and troubleshoot data issues.
• Escalate performance and functional issues with P2P vendor product support for resolution
• Support other finance or ERP system and participate in evaluation of such new systems and implementation process

Requirements

• Minimum Degree in computer science/information systems/business management with at least 5 years of administration experience in ERP and/or finance systems such as Procure to Pay (“P2P”) system
• Experience with Coupa P2P system will be an added advantage
• Must be proficient with Excel, Word, and Power Point
• Strong knowledge and experience in accounting structures (Accounts Payable) and procurement lifecycle preferred
• Strong analytical skills geared towards troubleshooting
• Able to work in a fast-paced environment and adhere to best practices in code and configuration management
• Play an active role in the implementation and operation of the finance systems to support on-time delivery of the system’s objectives
• Ability to foster a good working relationship with internal stakeholders such as operations, IT, Finance and external system consultants
• Incumbent must have effective interpersonal skills and judgment to handle sensitive and confidential information and situations
• Must have strong English verbal and written communication skills
• Proactive & innovative attitude and ability to apply logic and make sound judgments
• Self-directed, self-motivated and capable of working with little supervision

Responsibilities

• Provide application development and administration of enterprise systems
• Handle user support calls, perform first and second level troubleshooting, diagnose application related issues and escalate to vendor for resolution
• Involve in testing of pre-release applications, related software and tools
• Participate in implementation projects and provide post-implementation support
• Plan and liaise with vendors in project implementation, application testing, support application patches and upgrades

Requirements

• Minimum Diploma qualifications in IT with at least 3 years of experience in application implementation and support
• Experience in deploying workflow and automation solutions
• Hand-on knowledge in Nintex K2, Microsoft Power Automate and SQL.
• Self-motivated with excellent interpersonal and communication skills
• Good team player with ability to work with people from all levels

Responsibilities

• Lead the security aspect during project proposal, requirements gathering, workflow analysis, development, user acceptance, post-implementation review and user/vendor management
• Co-ordinate with the various IT team for security deployment
• Review and devise improvements to security device technical setups and configurations ensuring compliance to company baselines and industry best practices.
• Perform vulnerability, risk assessments and recommend resolutions
• Monitor, investigate, analyse and response to cyber security exposure
• Assist DPO in the administering of PDPA
• Assist in the administering and troubleshooting of IT infrastructure related issues

Requirements

• Degree in IT or equivalent field with CISSP, CISA or CISM certification
• Minimum 6 years of experience in IT system hardening, vulnerability management, intrusion detection and technologies, networking, and firewall
• Experience in deploying and managing multi-tier security architecture within a fast pace environment
• Expertise in cybersecurity risk management, security framework and compliance, technical vulnerability assessment and penetration test), and security incident response
• Hands-on experience on security and data protection related technologies, regulation, and standards
• Hands-on experience IT audit, IT security operations, risk assessment, and compliance
• Good project management skills, and competent with ISO27000 and COBIT
• Knowledge in Microsoft product suite, AWS and networking topology

Responsibilities

• Perform weekly and monthly bank reconciliations based on stipulated timeline
• Preparation of journals and to assist accountants & finance manager in timely closing of month end/year end accounts
• Liaise with operations in preparation of operating expense accruals and other related schedules
• Preparation of monthly management reports and schedules
• Conduct balance sheet review and highlight risks to Finance Manager
• Assist in supporting Finance Manager in external audit request
• Perform month end closing for a standalone entity including preparation of management reports
• Other ad-hoc duties including stocktake

Requirements

• Minimum Diploma in Accountancy with 2 years of relevant working experience
• Meticulous, organized and a good team player
• Able to handle high volume of work in a fast-paced environment
• Proficient in MS Office applications especially Excel