CAREERS

Responsibilities

• Act as a brand ambassador and provide product/ brand expertise for launches and events
• Develop and close sales leads to maximize volume and profitability for the brand
• Liaise with manufacturers on sales and marketing requirements
• Work with Marketing team to drive brand related activities
• Ensure the showroom and operating standards are in accordance with manufacturer requirements to achieve highest ratings in assessment checks

Requirements

• Minimum Diploma qualifications with 3 years of automotive sales experience
• Strong passion for performance cars
• Aggressive with good follow-up skills
• Excellent interpersonal skills and customer oriented attributes
• Possess a valid Class 3 driving licence

Responsibilities

• Achieve individual sales target
• Source for external prospects
• Maintain strong client relationships

Requirements

• Proven sales track record
• Highly motivated with strong drive to excel
• Possess a valid Class 3 driving licence

Responsibilities

• Plan and execute marcom activities and marketing campaigns
• Source and collaborate with partners to execute branding and sponsorship events
• Develop and manage all through-the-line communications including the development of digital marketing campaigns, digital banners and eDM artwork
• Support and manage the execution of all relevant social media platform campaigns, customer events and PR activations
• Support and manage customer engagement programme and maintain CRM database
• Develop marketing collaterals and handle press relations to maximise media coverage
• Oversee showroom operations, merchandise, and coordinate showroom collaterals including brochures, brand merchandise and POS materials

Requirements

• Minimum Degree in Business/Marketing with at least 2 years of marketing experience
• Detail-oriented, able to multitask and work within a fast-paced environment

• Proficient in Adobe Photoshop and MS Office applications
• Possess a valid Class 2A/2B/2 riding licence would be advantageous

Responsibilities

• Attend to corporate guests, showroom and customers
• Manage phone enquires, email bookings and customer's feedback
• Generate showroom reports and maintain prospect database
• Provide support to marketing activities and events

Requirements

• Minimum GCE ‘O’ Level with 2 years of relevant experience
• Exemplary customer service with a high degree of initiative
• Willing to work retail hours including weekends and public holidays
• Proficient in MS Office

Responsibilities

• Assist in bike homologation matters
• Provide administrative support to the entire team for sales and aftersales matters
• Maintain SDS and ordering of stocks
• Assist in COE Bidding Exercise and bike registrations
• Arrange insurance & road tax renewal for demo bikes
• Process receipts of payment for new BOA and bike registration
• Update inventory status and details in the stock system
• Create customer profile and submit PDI request in Autoline system
• Generate and prepare weekly and monthly reports

Requirements

• Minimum GCE 'O' Level with at least 2 years of relevant experience
• Meticulous and organized
• Team player with good interpersonal and communications skills
• Proficient in MS Office

Responsibilities

• Provide administrative support to the entire Polestar team for sales and aftersales matters.
• Assist in vehicle homologation matters
• Office management such as ordering stationary, maintaining office supplies
• Generate reports - Prepare SSOR, Pipeline Report, Demo Car listing Report
• Maintain SDS, Stock ordering
• Taking minutes during internal meetings
• Travel arrangements as and when required
• Prepare paperwork for car registrations

• Assist in COE Bidding Exercise
• Arrange insurance & road tax renewal for company car
• Process receipts of payment for new BOA and car registration
• Update inventory status and details in the car stock system
• Create customer profile, submit PDI request in Autoline system
• Update inventory status and details in the car stock system
• Prepare weekly and monthly Sales & Aftersales Reports
• Prepare monthly Test Drive Mileage and Ageing Cars Report

Requirements

• Minimum GCE 'O' Level with at least 2 years of relevant experience
• Meticulous and organised
• Proficient in MS Office

Responsibilities

• Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets
• Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency
• Manage and control all Aftersales standards processes and audits as per manufacturer’s requirements
• Ensure the workshop complies with legal requirements and safety standards
• Maintain strong collaborative relationship with manufacturer
• Maintain strong rapport with customers

Requirements

• Minimum 5 years of managerial experience within the motorcycle industry
• Passion for customer service and experience in a service-oriented environment
• Strong communicator with a customer-centric personality
• Excellent people management and interpersonal skills
• Process-driven, highly motivated and results-oriented 

Responsibilities

• Monitor manufacture's CRM systems and take immediate actions to ensure compliance with JLR requirements
• Follow up on complaint vehicles both in workshop and directly with the customer
• Follow up on red flags to ensure customer complaints are solved
• Increasing NPS scores from quarter to quarter
• Red flags are attended to within 24 hours (there may not be an immediate solution but it must be attended to in CXP)
• Oversee service reception and manage a concierge team

Requirements

• Minimum Diploma with 4 years of customer service experience
• Exemplary customer service attitude
• Good interpersonal and communications skills

Responsibilities

• Advise appropriate service/repair requirements to meet customers’ needs
• Act as a key communication link between customers, workshop and parts department to assure responsiveness
• Monitor job progress and update customers on repair status
• Manage service documentation (repair orders, quotations, invoices, warranty claims, inspection reports)

Requirements

• Minimum NITEC in Automotive Technology
• Good knowledge of motorcycle components
• Good interpersonal skills and ability to build strong client relationships

Responsibilities

• Plan and allocate jobs to Technicians to ensure that individual key performance indicators are met
• Manage workshop resources and maintain safe working practices in accordance with principal standards
• To coordinate all PDI requests

Requirements

• Minimum NTC 2/NITEC in MVM or equivalent with 2 years of relevant experience in car servicing
• Team player with high level of initiative and drive
• Possess a valid Class 2 driving licence

Responsibilities

• Ensure all service and diagnostic jobs are performed to customer requirements
• Conduct a variety of standard tests and analytical procedures assigned to ensure all serviced vehicles are roadworthy according to manufacturer specifications

Requirements

• Minimum NTC 2/NITEC in Automotive Technology or equivalent with minimum 2 years of relevant experience in car servicing
• Team player with high level of initiative and drive
• Possess a valid Class 3 driving licence

Responsibilities

• Attend to service bookings for aftersales customer
• Attend to enquiries and provide assistance to customers
• Perform invoicing, payment collection and settlements
• Provide administrative support to the aftersales department

Requirements

• Minimum GCE 'O' Level with 2 years of relevant experience
• Independent individual who is able to multi-task in a fast paced environment 
• Customer service-oriented with strong interpersonal and communication skills
• Willing to work on alternate Saturday

Responsibilities

• Ensure all service jobs are performed to customer requirements
• Conduct a variety of standard tests and analytical procedures assigned to ensure all serviced vehicles are roadworthy according to manufacturer specifications

Requirements

• Minimum NTC 2/NITEC in Automotive Technology or equivalent with minimum 2 years of relevant experience in car servicing
• Team player with high level of initiative and drive
• Possess a valid Class 3 driving licence

Responsibilities

• Carry out fault diagnosis, servicing and repair work to all types of motorcycles to ensure all serviced bikes are roadworthy according to manufacturer specifications
• Ensure all service jobs are performed to customer requirements and manufacturer’s standards
• Return warranty parts to the parts department ensuring that each returned part is referenced to the appropriate job card number
• Identify additional service work required and report to the service consultant

Requirements

• Minimum NITEC in Automotive or equivalent with 2 years of relevant experience in motorcycle servicing
• Team player with high level of initiative and drive
• Possess a valid Class 2A/2B/2 riding licence

Responsibilities

• Oversee daily store operations
• Conduct periodic stock count to ensure stock accuracy
• Perform checks on all hoists and workshop equipment to ensure serviceability according to manufacturer specifications

Requirements

• Minimum  GCE ‘O’ Level with 2 years of warehousing experience
• Good knowledge of car bodywork and parts
• Independent and able to multitask
• Able to work on alternate Saturdays

Responsibilities

• Handle all store activities such as receiving, inspecting and issuing of goods to customer
• Unload goods from containers and assist in daily warehouse operations
• Attend to parts quotation enquiries
• Perform basic data entry and administrative duties

Requirements

• Minimum 2 years of warehousing experience
• Ability to understand parts catalogue
• Able to operate forklift and warehouse equipment would be an advantage
• Able to work on alternate Saturdays

Responsibilities

• Accountable for overall project oversight, stakeholder/vendor management, change/process management, status reporting and project success
• Manage all activities related to implementation of the Showroom Digitalisation System up to the post live phases, covering scopes, timelines and project deliverables
• Liaise among business stakeholders to understand the structures, policies and technical objectives of each business operations
• Carry out, organise and attend routine meetings to provide clear status updates on project progress, and create buy-ins from all key stakeholders
• Work collaboratively with champion users on data cleansing ensuring data integrity
• Analyse Customer Journey Mapping touchpoints to maximize opportunities and enhance customer experiences
• Conduct user trainings and communication sessions

Requirements

• Minimum Degree in Business / IT/ Project Management with 2 years of IT Project Management experience
• Proven working experience in managing/leading IT projects
• Able to lead solution design, translating business needs to technical proposals
• Skilled communicator with excellent facilitation skills in business partnering to design and implement system solutions
• Knowledge of sales management and CRM solution within the automotive industry will be advantageous

Responsibilities

• Provide application development and administration of enterprise systems
• Handle user support calls, perform first and second level troubleshooting, diagnose application related issues and escalate to vendor for resolution
• Involve in testing of pre-release applications, related software and tools
• Participate in implementation projects and provide post-implementation support
• Plan and liaise with vendors in project implementation, application testing, support application patches and upgrades

Requirements

• Minimum Diploma qualifications in IT with at least 3 years of experience in application implementation and support
• Experience in deploying workflow and automation solutions
• Hand-on knowledge in Nintex K2, Microsoft Power Automate and SQL.
• Self-motivated with excellent interpersonal and communication skills
• Good team player with ability to work with people from all levels

Responsibilities

• Lead and mentor the accounts receivable team for credit control and collection functions.
• Ensure accurate and timely billing to customers i.e. invoicing and receipts are compliance with AR procedures and in in accordance to the IRAS requirements
• Prepare monthly aging reports and ensure timely closing of revenues and vehicle stock books
• Perform periodic checks on journal entries and review commission collection and payment status
• Conduct review on monthly balance sheet accounts to identify potential risks
• Ensure accurate posting of all daily bank-in transactions to report daily cashflow status and updating all receivable records
• Assist in internal and external audit exercises

Requirements

• Minimum Diploma in Accountancy/CAT with 4 years of supervisory experience
• A team player with strong sense of commitment and urgency to meet reporting deadlines
• Able to handle high volume of work in a fast-paced environment
• Ability to identify areas for improvement on work processes
• Possess good interpersonal and communication skills
• Proficient in MS Office applications, especially Excel and Word

Responsibilities

• Lead the security aspect during project proposal, requirements gathering, workflow analysis, development, user acceptance, post-implementation review and user/vendor management
• Co-ordinate with the various IT team for security deployment
• Review and devise improvements to security device technical setups and configurations ensuring compliance to company baselines and industry best practices.
• Perform vulnerability, risk assessments and recommend resolutions
• Monitor, investigate, analyse and response to cyber security exposure
• Assist DPO in the administering of PDPA
• Assist in the administering and troubleshooting of IT infrastructure related issues

Requirements

• Degree in IT or equivalent field with CISSP, CISA or CISM certification
• Minimum 6 years of experience in IT system hardening, vulnerability management, intrusion detection and technologies, networking, and firewall
• Experience in deploying and managing multi-tier security architecture within a fast pace environment
• Expertise in cybersecurity risk management, security framework and compliance, technical vulnerability assessment and penetration test), and security incident response
• Hands-on experience on security and data protection related technologies, regulation, and standards
• Hands-on experience IT audit, IT security operations, risk assessment, and compliance
• Good project management skills, and competent with ISO27000 and COBIT
• Knowledge in Microsoft product suite, AWS and networking topology

Responsibilities

• Manage enterprise/regional network infrastructure and systems/services on clouds ensuring high-availability architecture for business continuity
• Provide day to day server and network monitoring, support and troubleshooting\
• Handle management and administration of all tasks assigned related to IT infrastructures including LAN,WAN, firewall, servers, storage and associated network devices.
• Handle system administration of Microsoft Office 365 and Enterprise Mobility Suite

Requirements

• Minimum Diploma in Computer Science with 2 years of relevant experience
• Strong background in networking, perimeter network security and WAN connectivity
• Proven ability in deploying and maintaining router/network printer/Server/Storage/Backup solution in Windows & Linux environment
• Hands-on experience with M365 / O365, Cloud platforms like Microsoft Azure and AWS
• In depth knowledge in implementing technical security solutions such as secure remote access, firewalls, web proxy, and identity management solutions both internally and within cloud provided services.
• Good understanding of the current vulnerabilities, response, and mitigation strategies used in cyber security

Responsibilities

• Car invoicing and adhoc billings
• Ensure billing documents are complete with proper authorisation
• Prepare and posting of journal entries
• Follow up on outstanding debts
• Checking of commissions
• Prepare monthly reports

Requirements

• Minimum Diploma in Accounting with 2 years of relevant working experience
• Meticulous, organized and a good team player
• Able to handle high volume of work in a fast-paced environment
• Ability to identify areas for improvement on existing processes
• Proficient in MS Office applications, especially Excel and Word

Responsibilities

• Process suppliers’ payments, including generating payment vouchers, preparing cheques and online payments
• Compile documents and process payments for local and overseas vendors
• Close follow up with payment approvers
• Post accounts payables invoices and employees claims into the system/banking system in a timely and accurate manner
• Follow up with accrual of expenses incurred by the company where invoices have not been received
• Handle expense claims, statement of Accounts

Requirements

• Minimum Diploma in Finance or Accountancy or equivalent professional qualification (ACCA/CPA) with 3 years relevant experience
• Good analytical and problem solving skills
• Able to work under pressure and meet tight deadlines
• Proficient in MS Office, especially in Excel

Responsibilities

• Attend to Salespersons' enquiries and generate quotations
• Issuance of covernotes and assist customer on renewals
• Batching of insurance documents to Insurers
• Perform AIG payment batching settlement
• Assist in other administrative duties as and when assigned

Requirements

• Minimum GCE 'O' Level with 2 years of relevant experience
• Possess full suite of GI (BCP, PGI, ComGI ) certification
• Meticulous, committed and a strong team player
• Independent individual who is able to multi-task in a fast paced environment

Responsibilities

• Assist with onboarding & off boarding process for employees
• Coordinate & support interview arrangements
• Maintain proper filing of HR records
• Ensure data accuracy when inputting personnel records in HR systems
• Support in all ad-hoc activities and HR related matters as and when needed

Requirement

• Minimum Diploma/ Degree with at least 1 year of working experience
• Proactive and independent
• Meticulous with a flair for details
• Positive working attitude with good interpersonal skills