JOB APPLICATION

Responsibilities

• Participate in the testing of new Procurement to Pay (P2P) system applications and support the configured systems post go-live
• Ongoing configuration and integration support of the application with organization’s ERP, and support the relevant P2P system upgrades
• Maintain system data and access rights including, new & existing users, approvers, vendors
• Partner stakeholders/users in the development of ad-hoc reports or queries using various tools. This will require the ability to understand data structures and analyze data retrievals
• Serve as a P2P system expert user and conduct new/existing user training and maintaining procedural documentation based on organization’s business process
• Ensure compatibility, interoperability, and participate in efforts to integrate P2P system with other systems (e.g. ERP system)
• Maintain and adjust approval workflow configuration
• Handle user requests and manage such requests to ensure that it is aligned with the system structure, controls and company’s approval policy and processes
• Support Coupa users and troubleshoot/triage user issues
• Log service call and/or escalation with P2P service desk for issue resolution
• Oversee successful data integration and troubleshoot data issues.
• Escalate performance and functional issues with P2P vendor product support for resolution
• Support other finance or ERP system and participate in evaluation of such new systems and implementation process

Requirements

• Minimum Degree in computer science/information systems/business management with at least 5 years of administration experience in ERP and/or finance systems such as Procure to Pay (“P2P”) system
• Experience with Coupa P2P system will be an added advantage
• Must be proficient with Excel, Word, and Power Point
• Strong knowledge and experience in accounting structures (Accounts Payable) and procurement lifecycle preferred
• Strong analytical skills geared towards troubleshooting
• Able to work in a fast-paced environment and adhere to best practices in code and configuration management
• Play an active role in the implementation and operation of the finance systems to support on-time delivery of the system’s objectives
• Ability to foster a good working relationship with internal stakeholders such as operations, IT, Finance and external system consultants
• Incumbent must have effective interpersonal skills and judgment to handle sensitive and confidential information and situations
• Must have strong English verbal and written communication skills
• Proactive & innovative attitude and ability to apply logic and make sound judgments
• Self-directed, self-motivated and capable of working with little supervision